A product manager emphasizes the importance of value over features when selling a product.
Sales, engineering, and senior management all have a tendency to set the wrong prices for products.
Challenges of product management: meeting diverse expectations from operations, finance, sales, marketing, and executives.
Product management is not equivalent to being the CEO of the product, as true CEOs have more authority and control.
The Apollo missions exemplify well-defined goals, adequate resources, risk-taking, and unwavering focus.
Engineers dismissing valuable product features as irrelevant to sales can hinder product development and competitiveness.
Rating and reviewing customer experiences has become excessive and meaningless, with companies desperately begging for top scores and even withholding raises based on satisfaction scores.
Program delays and scope creep plague product development despite talented teams, leading to changing requirements and added pressure.
"Faith-based product development" and its consequences on engineering teams, senior management, and product managers are explored in this edition.
Sales-driven organizations can lead to product managers continuously accommodating special customer requests, creating an unsupportable mess.